Every product you purchase is covered by the manufacturer's warranty.

You can return the product within fourteen (14) days from the delivery date, as long as it is unused, unopened, and undamaged, in the same condition you received it. Please return the product with the invoice, your order number, and a letter of request or return form.

If you believe the package has been damaged during shipment, please open and inspect it in front of the company official who delivered. If there is any damage to the product, do not accept the delivery and let the courier company create a report. After the product has been accepted, please note that you accept that you have fulfilled the responsibility of the courier company. 

Returns of products that have been opened, used, damaged, or altered in any way will not be accepted.

The customer is obligated to return the product in the condition it was delivered and, if the product has been used, compensate for the loss in its commercial value due to usage.

In case the customer returns the product or cancels their purchase, the product price will be refunded within ten (10) days from the moment the returned product reaches us. For credit card payments, the refund will be processed by your bank within 2-6 weeks. Please note that this timeframe is outside our control.

If any signs of opening, damage, breakage, deterioration, tearing, usage, or any other issues are detected on the product or its packaging, and if the product cannot be returned in the condition it was delivered, it will not be accepted for return and no refund will be issued.

For any defects that may arise after the product has been delivered to the customer, please contact the manufacturer's authorized service centers.

In cases of returns that meet the above conditions, the shipping cost will be pay by the customer.

Bank transfers will be refunded within 2 business days, and credit card refunds will be processed within 3 business days. Your bank may not reflect the credit card refund on the same day. In this case, you will need to contact your bank's credit card service. After the "Cancelled" notification appears regarding your order, the full amount will be refunded to your credit card or bank account used for the transfer. For installment sales, refunds will be credited to your credit card by your bank as an additional balance each month.